Shipping
- How long is the handling time between when an order is placed and when it will ship?
All orders are processed and shipped within 2-8 business days
- Do orders need to be placed before a specific time?
No, you do not need to place an order at a certain time. Whenever we receive your order, we will process and ship within the timeframe mentioned above.
- Is there anywhere you don’t deliver, like P.O. boxes, specific provinces or countries?
We deliver worldwide.
Returns
- How long does a customer have to return an item?
You will have 7 days from delivery to return your item unworn, without any alterations or odor. If we notice any of the mentioned, we will return your items to you and you will not be eligible for return.
- What is the procedure for a return or exchange? How do customers contact you, and how long will the process take?
Reach out to us on email daniellarcollection@gmail.com for instructions on the return process.
- Who pays to return items to you?
You are responsible for any shipping and addition fees required to return your order to us.
- Are there any items that are not returnable, such as sale items, or items that have been opened or used.
Yes, all worn, used and any items on sale are not eligible for return
- Do you offer full refunds, exchanges or store credit?
We do not offer refunds. We only offer eligible exchange.